Shipping Policy

At Quillox, we aim to process and ship all orders as quickly as possible.

Order Processing Time

Orders are processed and shipped within 2–3 working days after your order is placed.

Working days are Monday to Friday, excluding public holidays.

During busy periods, sales, or holiday seasons, processing times may be slightly longer.

Delivery Time

Once your order has been shipped, delivery usually takes 6–10 working days to arrive.

Please note that delivery times are estimates only and may vary depending on your location, courier delays, public holidays, or other circumstances outside of our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email. If tracking is available, your tracking details will be included in the email.

Please allow some time for tracking information to update after your order has been dispatched.

Incorrect Shipping Information

Please make sure your shipping details are correct before placing your order.

Quillox is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping details, please contact us as soon as possible at:

[Insert your support email]

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

[Insert your support email]

Please include your order number so we can help investigate the issue.

Contact Us

For any shipping questions, please contact:

Quillox
Email: [Insert your support email]